Last Updated: May 02, 2023
Information We Collect
Personal Information: When you use our Services, we may collect personal information that you provide to us, such as your name, address, email address, phone number and payment details. We collect this information when you book a service, create an account, submit inquiries, or communicate with us.
Use of Information
Providing Services: We use the information we collect to provide and improve our Services, fulfil your requests, process payments and communicate with you. This includes scheduling and delivering services, sending service-related notifications and responding to your inquiries.
Marketing and Promotions: With your consent, we may use your personal information to send you promotional offers, newsletters, and updates about our Services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
Analytics and Improvements: We may use the information collected to analyze trends, track user activities, and improve the functionality and performance of our Services. This helps us enhance your experience and develop new features and offerings.
Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal proceedings. We may also use and disclose your information to enforce our terms of service or protect our rights, property, or safety, as well as the rights, property, and safety of our users.
Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, customer support providers, and IT infrastructure providers. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
Business Transfers: If My Raksha is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.
Legal Requirements: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, or legal proceedings, or to respond to a valid and enforceable request from a governmental or regulatory authority.
We take appropriate measures to protect the security of your personal information. We use industry-standard security techniques to safeguard against unauthorized access, use, disclosure, alteration, or destruction of your information. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
Address: No.58/B11 2nd floor, Lakshmi Complex, Opp Vignana Nagar Bus Stand Road, Malleshpalya Rd, Vignan Nagar, Malleshpalya, Kaggadasapura, Bengaluru, Karnataka – 560075
Thank you for trusting My Raksha with your personal information. We are dedicated to protecting your privacy and providing you with exceptional home services.